Acupuncture Treatments & Pricing

Why an Initial Consultation Is Essential

Before beginning any acupuncture treatment with Dr. Priscilla Kerr, a 30-minute Traditional Chinese Medicine (TCM) consultation is required. This consultation is the cornerstone of your care and allows us to:

  • Review your complete health history

  • Understand your current symptoms and concerns

  • Identify imbalances in your body’s energy (qi)

  • Develop a personalized, holistic treatment plan

In TCM, the body is viewed as an interconnected system. By exploring your lifestyle, sleep, digestion, emotional state, and more, we can identify and treat the root causes of your condition—not just the symptoms. The more information you share, the more precise and effective your treatment will be.


What to Expect at Your Consultation

Dr. Kerr takes the time to thoroughly understand your unique health profile. She draws on her background as a medical doctor (MD) from Brazil, along with her TCM and acupuncture expertise, to create a custom treatment strategy tailored specifically to you. After your session, she continues working behind the scenes—reviewing your case and preparing personalized recommendations based on your TCM diagnosis.


How Acupuncture Works

Acupuncture is a safe, evidence-informed therapy that uses ultra-fine, sterile needles inserted at precise points on the body to restore balance and promote healing.

In Traditional Chinese Medicine (TCM):
Health is seen as a result of the smooth flow of qi (vital energy) through the body’s meridians. When this flow is blocked or imbalanced, pain or illness can occur. Stimulating acupuncture points helps rebalance qi and activate your body’s natural healing mechanisms.

In Western medical terms:
Acupuncture points correspond to areas where nerves, connective tissue, and muscles can be stimulated. This can enhance circulation, relieve tension, trigger the release of natural painkillers (like endorphins), and reduce inflammation.


What to Expect During an Acupuncture Session

  • Needle Insertion: Hair-thin needles are inserted with precision. Most patients feel minimal to no discomfort.

  • Stimulation: Your practitioner may gently move the needles or apply mild electrical stimulation.

  • Relaxation Time: You’ll rest comfortably for 15–30 minutes while the treatment takes effect.

  • Aftercare: Many patients report feeling deeply relaxed, calm, or re-energized after treatment.


Conditions Commonly Treated

  • Chronic or acute pain (back, neck, joints, headaches)

  • Stress, anxiety, and fatigue

  • Menstrual cramps and hormonal imbalance

  • Digestive issues

  • Sleep disturbances

  • Allergies and respiratory conditions

  • Fertility and reproductive support


Is Acupuncture Safe?

Yes. When performed by a trained and licensed professional using single-use, sterile needles, acupuncture is a very low-risk procedure. Minor bruising or soreness may occur. If you are pregnant or have a pacemaker, please let us know before treatment.


Pricing

🔹 Initial Consultation – 30 Minutes | $120
Required for all new patients or if more than 2 years have passed since your last visit. Prepayment is required to confirm your appointment.

🔹 Acupuncture Treatment – 30 Minutes | $95
Available following your consultation or as part of your ongoing care plan.

🔹 Prepaid Treatment Packages (Non-Refundable)
✔ 10-Session Package – 20% Discount
✔ 5-Session Package – 10% Discount


Important Policy Information

  • A new consultation is required if your last visit was more than two years ago.

  • We require at least 24 hours’ notice for all cancellations or changes to appointments.

  • If no service has been provided and you cancel with proper notice (24+ hours), your payment can be refunded.

  • Services already performed, including consultations and treatments, are non-refundable.

  • Missed consultations or cancellations within 24 hours will result in forfeiture of the consultation fee.

  • Missed or late-cancelled treatment sessions are subject to a No-Show Fee.


Please Read Before Booking

By booking your appointment, you agree to our clinic’s policies on payment, cancellations, and service delivery. We encourage you to review our Clinic Policies page before booking or contact us with any questions.


💡 New Pricing Notice

Our updated pricing reflects increased operational costs while continuing to deliver exceptional, personalized care in a professional, supportive environment.

Appointment Reminders & Cancellation Policy

At Priscilla Kerr Wellness Ltd., we value your time and strive to offer seamless, respectful care to all of our clients. To help you stay on track with your appointments:

Appointment Reminders

Clients will receive automated reminders via email and text prior to their scheduled appointments. Please ensure your contact information is up to date so you don’t miss important notifications.


Consultations & Reassessments

All acupuncture consultations and reassessments are subject to our 24-hour cancellation policy. If you miss your appointment or cancel with less than 24 hours’ notice, the full appointment fee will be charged using your approved payment method on file.


Important Notice for Monday & Long Weekend Appointments

If your appointment is scheduled for a Monday or the day following a long weekend, please do not leave a voicemail or message the front desk. These messages will not be monitored while the clinic is closed and will not be consider valid.

To cancel or reschedule in these cases, you must email Dr. Kerr directly at:
📧 drkerr@kerrwellness.ca
Please ensure your message is sent at least 24 hours before your scheduled appointment to avoid any cancellation charges.


Insurance Billing & Direct Billing

We are pleased to offer direct billing for acupuncture treatments through select insurance providers.

To access this service, patients must complete a Direct Billing Consent Form at the front desk prior to their first appointment.

Please note:

  • Direct billing is not guaranteed. If your claim is denied or not covered, the full cost of the treatment remains the patient’s responsibility.

  • Missed appointments or late cancellations are not covered by insurance and must be paid out-of-pocket.

  • All services provided—including consultations and treatments—are non-refundable, regardless of insurance coverage.


We thank you for your understanding and cooperation. These policies help us maintain a consistent and reliable experience for all patients while ensuring fairness to our practitioners’ time and expertise.

Booking & Contact Information

Call 204-788-5715 to book an appointment.

📅 Hours of Operation:
🕘 Monday to Friday: 8:30 AM – 5:00 PM

📢 Extended Hours Coming August 2025!
🕚 Mondays & Wednesdays: 11:00 AM – 7:00 PM

    Zero Tolerance Policy

    Harassment or violence toward staff or practitioners will not be tolerated. Disruptive behavior may result in immediate termination of care. If safety is threatened at Unit A, 103 Sculfield Boulevard, authorities will be contacted.  ( Patient will lose any account credit in their account )

    Safety & Quality Commitment

    ✔️ Single-use sterile needles
    ✔️ Disposable bedding sheets
    ✔️ Biohazard waste disposal by regulated services